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mailsafe spam filtering - Faq's


Below are a selection of the most commonly and frequently asked questions we receive from our clients. If you have a question that is not covered below, please call our Customer Services on ++44 (0)845 258 1500.


What is Spam?
The definition of Spam is the flooding of the Internet (sometimes millions) of the same message, with the objective of reaching people who would not otherwise choose to receive it. Most spam advertises dubious products, get-rich-quick schemes, or quasi-legal services. The sender of Spam incurs very little cost as most of the cost is paid for by the recipient or the carriers (ISP's).

Why do we get Spam?
The spammers have many ways of obtaining your e-mail address.
The use of 'harvest' software is popular and will obtain your address from chat rooms, web pages, online bulletin boards and usenet newsgroups that you may subscribe to. Not all websites adhere to or provide privacy policies, so after subscribing or purchasing online, your email address is sold on to spammers. In some cases un-subscribing to services only serves to confirm that your address is current, which makes it a saleable commodity to other spammers.


What can we do to prevent Spam?
Firstly be diligent when issuing your e-mail address, check privacy policies before registering at websites, adopt a no e-mail address policy for incoming phone calls. Do not put your email address on warrantee cards as it may be a third party providing after sales. Have all email's scanned and filtered prior to delivery.

Is Spam Legal?
At this moment in time yes! There are many states in the US where anti-spam legislation has been passed but with little effect. The problem in the Laws eyes is that though Spam is annoying, it is still a form of commercial speech. Additionally a large percentage of Spam comes from outside of the country so making laws difficult to enforce.

What is Bayesian Learning?
Spammers can trick most systems you put in place, but delivery of their commercial message works against them when a Bayesian filter learns from subject and message body content, applying acquired knowledge to all future email's


Do we need to be an existing vslnet customer?
No, any size of company can benefit from mailsafe Managed Spam Filtering abilities.

Will having our e-mail's scanned slow down delivery?
mailsafe has minimal effect on the time taken to deliver your email's.


For more information and reasons on how your company can benefit from our mailsafe Spam Filtering service, browse the links above or call our customer services team on ++44 (0)845 258 1500.





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