SUPPORT - Webalizer Site Statistics

How to access your Web Site Statistics

On entering your username and password you will be presented with the web stats index page showing a monthly usage summary for the preceding 12 month period (see image 1.1 below) and links to each month for more detailed analysis (see Image 1.2 below).

Image 1.1 - Monthly Usage Summary

Image 1.2 - Links to detailed Monthly Analysis

The monthly report has additional links to any URL's and referrers found. The various totals shown are explained below.

Hits
Any request made to the server which is logged, is considered a 'hit'. The requests can be for anything... html pages, graphic images, audio files, CGI scripts, etc... Each valid line in the server log is counted as a hit. This number represents the total number of requests that were made to the server during the specified report period.

Files
Some requests made to the server, require that the server then send something back to the requesting client, such as a html page or graphic image. When this happens, it is considered a 'file' and the files total is incremented. The relationship between 'hits' and 'files' can be thought of as 'incoming requests' and 'outgoing responses'.

Pages
Pages are, well, pages! Generally, any HTML document, or anything that generates an HTML document, would be considered a page. This does not include items that go into a document, such as graphic images, audio clips, etc... What actually constitutes a 'page' can vary from server to server. The default action is to treat anything with the extension '.htm', '.html' or '.cgi' as a page. A lot of sites will probably define other extensions, such as '.phtml', '.php3' and '.pl' as pages as well. Some consider this as the number of 'pure' hits.

Sites
Each request made to the server comes from a unique 'site', which can be referenced by a name or ultimately, an IP address. The 'sites' number shows how many unique IP addresses made requests to the server during the reporting time period. This DOES NOT mean the number of unique individual users (real people) that visited.

Visits
Whenever a request is made to the server from a given IP address (site), the amount of time since a previous request by the address is calculated (if any). If the time difference is greater than a preconfigured 'visit time-out' value (or has never made a request before), it is considered a 'new visit', and this total is incremented (both for the site, and the IP address). The default time-out value is 30 minutes, so if a user visits your site at 1:00 in the afternoon, and then returns at 3:00, two visits would be registered. Note: in the 'Top Sites' table, the visits total should be discounted on 'Grouped' records, and thought of as the "Minimum number of visits" that came from that grouping instead. Note: Visits only occur on PageType requests, that is, for any request whose URL is one of the 'page' types defined with the PageType option.

KBytes
The KBytes (kilobytes) value shows the amount of data, in KB, that was sent out by the server during the specified reporting period. This value is generated directly from the log file, so it is up to the webserver to produce accurate numbers in the logs (some web servers do stupid things when it comes to reporting the number of bytes). In general, this should be a fairly accurate representation of the amount of outgoing traffic the server had, regardless of the web servers reporting quirks. Note: A kilobyte is 1024 bytes, not 1000 :)

Top Entry and Exit Pages
The Top Entry and Exit Pages give a rough estimate of what URL's are used to enter your site, and what the last pages viewed are. Because of limitations in the HTTP protocol, log rotations, etc... this number should be considered a good "rough guess" of the actual numbers, however will give a good indication of the overall trend in where users come into, and exit, your site.

For further assistance with your web site statistics please call our Customer Services on ++44 (0)1233-850906.